Financial Services:
Service Providers |
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Over the past few years, UK asset managers have been rapidly opting for outsourced administration. And now the first wave of these projects has completed, service providers are left to contemplate the ‘Future State’ of their service provision and client interaction models.
From our recent experience with these providers, we can highlight 3 critical issues that will impact on the success of future operating models: |
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| 1. Platform rationalisation and consolidation. In order to improve their margins and stay competitive on fees, providers need to review their global business support requirements, such as IT and 3rd party relationships. Today, many are running multiple platforms covering various asset classes or tax jurisdictions, all at vast expense to the business. |
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| 2. The servicing of global clients is becoming the norm for our service providers. So future operating models should reflect a need to support clients in global locations, operating under local regulatory and cultural constraints. |
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3. Product definition. Perhaps the single biggest issue facing service providers is making sure business development teams comply with an ability to deliver. Failure to do this can result in reduced margins, unacceptable risk and the loss of both client and marker reputation.
If your organisation is facing any or all of these issues, FusionExperience has the knowledge and expertise to help. We make it our business to know what your future challenges will be, so we can provide the most relevant and innovative solutions. |
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 Find out more about our capabilities here |
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